Joanne

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Activity overview

Latest activity by Joanne
  • Joanne created an article,

    100 Day Guarantee Policy

    Policy Overview We want you to love our products, so we back them with a 100 day guarantee! Simply reach out to our customer support team within 100 days of purchase.  We will be happy to issue a s...

  • Joanne created an article,

    Why does the tracking say my order was delivered to a parcel locker?

    When the USPS attempts to deliver a package to cluster mailboxes in an apartment or condo complex and the package is too large to fit into the recipient's mailbox, the carrier will use a parcel loc...

  • Joanne created an article,

    Refer a Friend Program Information

    A referral is the best compliment a company can receive! When you create an account on the Mood website, you will have access to our 'Refer a Friend' program.  You will find it under the menu on yo...

  • Joanne created an article,

    Do you offer a discount for military/veteran customers?

    Here at Mood, we have the utmost respect for our active military and veteran customers and are happy to honor them with a 10% discount on all purchases.      To receive the discount, you must place...

  • Joanne created an article,

    Troubleshooting Disposable Vapes/Cartridges

    Clogging of your Disposable Vape or Cartridge is completely normal and happens with high-quality Delta-8 distillate, especially when stored in a cold temperature room. The best way to store it is i...

  • Joanne created an article,

    What Are Your Shipping Options and Fees?

    All of our orders are shipped in discreet packaging via USPS Ground Advantage mail.  Orders totaling $99 or more ship free while orders below $99 have a shipping fee of $5.99.  We process the major...

  • Joanne created an article,

    What Payment Methods Do You Accept?

    Currently, we exclusively accept major debit or credit cards and prepaid cards. Safeguarding our customers' accounts is paramount here at Mood, so rest assured that our payment method is completely...

  • Joanne created an article,

    Do You Offer Samples?

    While we don't offer samples of our products, we offer a wide variety of products in varying quantities and potencies, depending on the experience you're looking for.  Also, any of our flower can b...

  • Joanne created an article,

    What is the 2018 Farm Bill?

    The 2018 Farm Bill was a game-changer for cannabis enthusiasts! This legislation states that if hemp-based cannabis products have less than 0.3% THC (that's the psychoactive stuff) by dry weight, t...

  • Joanne created an article,

    What Sort of Effects Can I Expect When Using Your Products?

    Cannabis consumption is a personal adventure!   There are a number of things that can impact the effects on the body like metabolism, age, method of consumption, and level of tolerance just to name...